Chapter 11

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The hierarchical process selects against responsible people.

You rise in the heirarchy by floating around, socializing, putzing with social media -- doing all these things instead of getting your job done, let alone getting it done well.

Doing your job in a cursory fashion is good for your career, if you're in an esablished organization. Doing it very well is bad for your career. Expecially if you do it so well that you're unpromotable, because you do it so well.

Let that happen and you're sunk.