Chapter 12

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"Smug" is a word that is sometimes applicable to somebody, but more often not. Most often it's a word used by inferior people attempting to insult confident people.

Let me outline the differences:
Confident: Happy with one's self, believing that he/she will be successful
Smug: Feeling that one is superior and that others are distinctly not.

Smugness has attached to it an element of contempt, which is probably more present in people who accuse others of smugness than it is in those who are accused.